The Babylon by Telus Health app. (Black Press Media)

Canadians ready for more health-care technology, virtual care: poll

Eight in 10 were interested in the ability to access all of their health information on one electronic platform

A new poll suggests the majority of Canadians are ready to embrace more technology in health care, and it seems many would even trust a private company like Google or Apple with personal data if that meant 24-hour access to their doctor.

The report, titled “The Future of Connected Health Care,” found many respondents believed technology can reduce wait times and improve access through virtual visits, and that robot-assisted surgery can improve overall health.

The Ipsos poll was conducted between June 26 and July 2 on behalf of the Canadian Medical Association. Its findings were released Thursday.

When asked, most of the 2,005 respondents believed technology was already good for health care, with 68 per cent agreeing it helped their doctor keep them informed, and 63 per cent agreeing it improved their health-care experience.

Eight in 10 were interested in the ability to access all of their health information on one electronic platform and seven in 10 believed that having such a platform would reduce medical errors.

But there were also concerns — 77 per cent worried about losing human connection, 75 per cent feared risking their privacy, and 71 per cent were wary of opening the door to private health care.

The survey involved interviews with Canadians aged 18 and older and has a margin of error of plus-or-minus 2.5 percentage points, 19 times out of 20.

“The anticipation that technology will lead to even greater improvements in the health-care system should not come as a surprise as Canadians have experienced rapid growth of new technologies across all aspects of their lives over the last decade and a half,” notes the study, which points to other statistics suggesting growing tech adoption in online banking and shopping.

Respondents were divided on whether they believed the health system will improve, worsen, or stay the same in the next 10 years. But among the 29 per cent who thought it will improve, the top reason was better technology.

In the future, 76 per cent of those surveyed believed technology could help providers see more patients, 70 per cent believed it could remove the administrative burden on doctors, and 69 per cent expected it would improve health outcomes.

Three-quarters were interested in using patient portals — described as a secure online website that could book appointments, allow for online conversations with their doctor, and provide 24-hour access to personal health information.

And four in 10 respondents said they would subscribe to a private, paid virtual service to store personal health information if it could connect them to their doctor or health team whenever they wanted.

However, concerns increased with age — while 55 per cent of those aged 18 to 34 said they would subscribe, that number dropped to 45 per cent among respondents aged 35 to 54, and 31 per cent of those older than 55.

Whether Canada is ready for virtual care — in which a patient could consult with various health-care providers through a virtual platform — is another matter.

The report notes that overall, digital approaches are “vastly under-utilized (or unavailable) in Canada,” with just 1 per cent of Canadians reporting that they had used virtual care or online patient portals.

ALSO READ: Bodies of B.C. fugitives believed to have been found in Manitoba

Cassandra Szklarski, The Canadian Press


Like us on Facebook and follow us on Twitter.

Just Posted

Okanagan Similkameen could have a sister city in the south of France

Regional District of Okanagan Similkameen considering agreement with wine region in southern France

Upgrades approved for Oliver and Keremeos landfill sites

Regional District of Okanagan Similkameen approves $300,000 expense

Police plan forum in Hedley to address resident concerns

Princeton RCMP will hold a meeting in Hedley this month, to address… Continue reading

Funds approved for Keremeos Fire Department

$12,000 authorized for purchase of an intrusion and access control system

Regional District of Okanagan Similkameen directors to receive pay increase

Increase of 11.9 per cent to offset changes to taxation for elected officials

VIDEO: Boys help rescue Cariboo bear cub

The cub, weighing just 24lbs, has been taken to wildlife sanctuary in Northwest B.C. for the winter

Doors open to Vernon’s first refill store

Vernon’s Refill Store may be answer to plastics problem

Okanagan RCMP not toying around when it comes to impaired drivers

Saturday, Dec. 7 is National Impaired Driving Enforcement Day

‘Things haven’t changed enough:’ Ecole Polytechnique anniversary prompts reflection

Fourteen women were fatally shot by a gunman at the Montreal school on Dec. 6, 1989

Bear raids freezer, gorges on Island family’s Christmas baking

Hungry bruin virtually ignored meat and fish, focused, instead, on the sweets

Crown delves into Sagmoen’s history with North Okanagan sex workers

Decision on validity of police search warrant will be made on Monday, Dec. 9

Kelowna man attempts to steal bait bike from RCMP parking lot

38-year-old Brian Richard Harbison is facing several charges

Summerland businesses participate in Sip N’ Shop

Downtown event on Dec. 14 will feature local beverages

B.C. pharmaceutical company’s stocks double in value after successful lupus drug trial

More than 40 per cent of patients using voclosporin saw improvements in kidney function

Most Read