Vancouver Whitecaps’ Jeff Mallett speaks during a news conference at the MLS soccer team’s training facility in Vancouver this past summer. An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed. File photo by THE CANADIAN PRESS

Vancouver Whitecaps’ Jeff Mallett speaks during a news conference at the MLS soccer team’s training facility in Vancouver this past summer. An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed. File photo by THE CANADIAN PRESS

Whitecaps release report into harassment, bullying complaints against coach by female players

Alleged incidents included rubbing a player’s thigh, sending players sexual text messages, making lewd comments

An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed.

In a 32-page report released Wednesday, the Toronto-based Sport Law & Strategy Group identified there was a “lack of effective communication with the players,” but noted many recommendations as to what the club could or should have done differently at that time ”have already been addressed and are reflected in current policies and practices.”

“I look at it as just one piece of a continued building block for not only us as a club at the Whitecaps to improve and be better, but also as hopefully a calling card,” said Whitecaps co-owner Jeff Mallett.

“As we make this public to everybody, which was our promise to the women who brought these issues forward, we’re hoping this can be something we can all learn from and use to focus on safe sport because as you know, there’s lots of room for improvement across Canada both at the youth and professional level on safe sport.”

Former player Ciara McCormack published a blog post last February alleging inappropriate behaviour by Bob Birarda when he was head coach of the Whitecaps women’s team and Canada Soccer’s women’s under-20 talent pool in 2007 and 2008.

The post said neither Canada Soccer nor the Whitecaps adequately addressed or investigated her concerns. More than a dozen other former players later came forward alleging they also witnessed or experienced abuse, harassment or bullying by the coach.

Alleged incidents included rubbing a player’s thigh, sending players sexual text messages, making lewd comments about a player’s wet jersey, and ignoring a player at practices, games and team meetings after she stopped replying to his personal messages.

The allegations have not been proven in court and Birarda did not immediately respond to a request for comment Wednesday. He was dismissed by the Whitecaps and Canada Soccer in October 2008.

“Canada Soccer has just received the report and is in the process of taking the necessary time to review its contents,” said Brad Fougere, communications manager for the sport’s domestic governing body.

McCormack, reached in Phuket, Thailand, said she was pleased that there is more awareness about the issues, but felt the review was loaded with “corporate-speak” and short on substance.

“I would say that it basically glosses over the situations and paints the Whitecaps in a favourable light,” she said.

READ MORE: Whitecaps owners apologize, promise review on allegations against South Surrey coach

The Whitecaps issued an apology to the former players last May. Team owners met with McCormack and three of her former teammates that month to discuss the allegations and how the club could move forward.

McCormack said the report was what she had expected.

“It was more just for them to follow through with what they said they were going to do,” she said. “I thought that was really important for them to do. But in terms of content or anything like that, I wasn’t expecting to have my mind blown at all. And I wasn’t.”

The Whitecaps received the SLSG review last Friday.

“We again thank these women for their bravery in coming forward and express our sincere regret and empathy to all those who were affected,” the team said in a statement. “We are truly sorry.”

In addition, the SLSG expanded its review to explore the hiring of a coach in 2013 and an “incident of assault between players” in the Whitecaps’ under-15 boys program in 2017.

The club acknowledged it made an error in its hiring process. According to the review, the Whitecaps interviewed an individual for a coaching position in January 2013, verified references, completed a background check but did not make the hire at that time.

Allegations of racism were levelled against the coach in April 2013. The coach was hired in September 2013, but a new screening process had not been conducted.

The Whitecaps have taken steps to ensure that should such a situation occur again, there will be a further interview and new screening process before hiring, the report said.

The SLSG said it examined the process the Whitecaps used to address an allegation of bullying that led to an assault in June 2017 between players in a youth residency program. Details were not provided since the players were minors at the time, but the SLSG found the Whitecaps handled this incident “reasonably and in accordance with expected practices.”

The review was expected to be completed last summer but was extended on two occasions.

The SLSG recommended the Whitecaps continue to improve efforts to “actively engage their stakeholders, particularly the players,” by intentionally seeking their opinions, involving them in the shaping of policies and processes, and making changes based on their input.

“Continuing to engage players, as well as staff, in this way will provide opportunities to hear about issues first-hand and attempt to resolve those issues before they escalate in a more public manner,” the report said.

The review also recommended the Whitecaps take steps to ensure that all complaints — regardless of the level of programming — be documented and addressed.

“This will ensure a formalized record of all incidents that are brought to the attention of the organization and will provide a comprehensive record of how the organization responded to those incidents and what actions, if any, where taken to address them,” the report said. “If no action is deemed necessary by the organization, the rationale for that decision should be documented and shared with the parties involved.”

In addition, the SLSG recommended the Whitecaps continue to take steps to improve the level of transparency, monitoring and oversight provided during the management of any future complaints.

The Whitecaps club was founded in 1974. The men’s team joined Major League Soccer in 2011.

With files from Canadian Press sports reporter Gemma Karstens-Smith in Vancouver.

Gregory Strong, The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Toronto Public Health nurse Lalaine Agarin makes preparations at Toronto’s mass vaccination clinic, Jan. 17, 2021. THE CANADIAN PRESS/Frank Gunn
3 deaths, 234 new cases of COVID-19 in Interior Health over the weekend

One death connected to outbreak at Kamloops’ Royal Inland Hospital, where 20 patients and 28 staff have tested positive

Head Brewer Kody Rosentreter, owner Wes Greve and taproom manager Lisa Deleo celebrated North Basin Brewing’s grand opening Jan. 22 and 23, 2020. (Contributed)
Osoyoos’ first microbrewery celebrates grand opening

The brewery hopes to show that the Okanagan is more than just wine country

Once complete, the Ambrosia in Keremeos will house more than 100 seniors, families and those on disability. (LSCSS photo)
Keremeos affordable housing suites coming along

Once complete, Ambrosia will house more than 100 people

Flooding has become a reality for many communities in the Okanagan Valley as the region faces more extreme weather storms, blamed on the impact of climate change. (File photo)
Okanagan high target for spring flooding

Higher snowpack and mild winter precipitation levels raise concerns for Canada’s insurance industry

(THE NEWS – files)
Snowy days ahead for the Okanagan and Shuswap

The region could get up to 5 cm by Thursday

Crews with Discovery Channel film as an Aggressive Towing driver moves a Grumman S2F Tracker aircraft around a 90-degree turn from its compound and onto the road on Saturday, Jan. 23, 2021. It was the “most difficult” part of the move for the airplane, one organizer said. (Jenna Hauck/ Chilliwack Progress)
VIDEO: Vintage military plane gets towed from Chilliwack to Greater Victoria

Grumman CP-121 Tracker’s eventual home the British Columbia Aviation Museum on Vancouver Island

Heather Barker. (File)
Manslaughter charge laid in Vernon woman’s 2018 death

Shaun Ross Wiebe, 43, faces manslaughter and assault charges related to the death of Heather Barker

Zaudanawng “Jay-Dan” Maran in his Creston home. Hanging on the wall behind him is a logo of Kachin’s Manaw festival. Photo: Aaron Hemens
From Myanmar to Creston: The story of a refugee

In October 2007, Zaudanawng “Jay-Dan” Maran and his friends encountered a woman being sexually assaulted by two Myanmar soldiers.

Kamloops This Week.
48 COVID-19 cases and one death associated with outbreak at Kamloops hospital

One of the 20 patients infected has died, meanwhile 28 staff with COVID-19 are isolating at home

The City of Vernon is sending a letter to the provincial government to request that church be deemed an essential service amid the pandemic. (Brendan Shykora - Morning Star)
Vernon mayor scolded for revealing stance on making church essential

Coun. Scott Anderson calls Cummings’ actions ‘arrogant’

The scene of a serious crash on Highway 33 in Kelowna that killed one and severely injured two others on June 20, 2018. (File)
Driver found guilty of causing death, injury in 2018 Kelowna crash

Travis Ryan Hennessy will face sentencing at a later date

(Michael Rodriguez - Capital News staff)
Downtown stairwell fire suspicious, Kelowna RCMP say

Crews were called to Gotham Nightclub for a report of a stairwell fire

Rolling seven-day average of cases by B.C. health authority to Jan. 21. Fraser Health in purple, Vancouver Coastal red, Interior Health orange, Northern Health green and Vancouver Island blue. (B.C. Centre for Disease Control)
2nd COVID vaccine doses on hold as B.C. delivery delayed again

New COVID-19 cases slowing in Fraser Health region

Kelowna Mayor Colin Basran addresses media from the front steps of council chambers on March 23. (Michael Rodriguez - Capital News)
Kelowna, West Kelowna still looking to opt-out of speculation tax

Mayors say spec tax has missed the mark, revenue largely coming out of Canadians’ pockets

Most Read