The Kelowna Costco location on Highway 97. (Mackenzie Britton - Kelowna Capital News)

The Kelowna Costco location on Highway 97. (Mackenzie Britton - Kelowna Capital News)

Police called to Kelowna Costco after patron refuses to wear mask

Person wouldn’t comply with mask mandate, wouldn’t leave store

Staff at Kelowna Costco were forced to call the police on Monday (Nov. 16) after a patron who refused to wear a mask would not leave the store when requested to do so.

RCMP officers attended the store to investigate allegations of trespassing.

“After a discussion with attending officers, the patron agreed to leave the business without further incident,” said Const. Solana Paré.

Monday was the first day the big box store shifted to a mandatory face-covering policy for all of its customers. Prior to the change, those who claimed they could not wear a mask for medical reasons were exempt from the rule.

“If a member has a medical condition that prevents them from wearing a mask, they must wear a face shield at Costco,” CEO Craig Jelinek said in a statement on Nov. 10.

“This updated policy may seem inconvenient to some; however, we believe the added safety is worth any inconvenience. Our goal is to continue to provide a safe shopping environment for our members and guests, and to provide a safe work environment for our employees.”

READ MORE: Costco to require face-shields for those medically exempt from wearing masks

READ MORE: B.C. woman who can’t wear a mask feels unfairly judged

The RCMP noted businesses have the right to refuse service for non-compliance with mask mandates.

“Individuals have the right not to attend the business if they decide not to wear a protective mask to help prevent the spread COVID-19,” stated Const. Paré.

Do you have something to add to this story, or something else we should report on? Email: michael.rodriguez@kelownacapnews.com


@michaelrdrguez
Like us on Facebook and follow us on Twitter.

Coronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Wineries in the Central Okanagan this year saw a high quality harvest, but a low yield. Pictured is a winery in West Kelowna, in October. (Phil McLachlan - Black Press Media)
B.C. Master of Wine reflects on industry’s teetering economic state

Pandemic, for some wine makers, has been a blessing in disguise. For others, not so much.

Business district is pictured during a traffic jam in Jakarta, Indonesia, June 20, 2019. REUTERS/Willy Kurniawan
Morning Start: By 2050, 95 percent of North Jakarta could be submerged

Your morning start for Wednesday, Nov. 25, 2020

Gord Portman has been reunited with his dog Zippy after reaching out to the community for help covering the cost of Zippy’s surgery. Zippy had successful mouth surgery Nov. 19, 2020 and has made a full recovery since. (Jesse Day - Western News)
Penticton rallies to save dog’s life

Gord Portman reached out to the community to help with the cost of his dog’s surgery

Masks are now officially mandatory in all City of Campbell River facilities. (Black Press File Photo)
Interior Health reports 49 new COVID-19 cases overnight

302 cases remain active; two in hospital

Provincial health officer Dr. Bonnie Henry updates B.C.’s COVID-19 situation at the B.C. legislature, Nov. 23, 2020. (B.C. government)
B.C. daily COVID-19 cases hits record 941 on Tuesday

Further restrictions on indoor exercise take effect

A fentanyl test strip is used at Vancouver Coastal Health in Vancouver, Tuesday, January, 21, 2020. The test strips will be made available to drug users to ensure that their drugs are safe and free of Fentanyl. THE CANADIAN PRESS/Jonathan Hayward
Drug overdoses lead to 5 deaths each day in October; drug toxicity continues to increase

COVID-19 crisis continues to exacerbate the overdose crisis

The Vernon Public Art Gallery is looking to the community to support its programming, which VantageOne Credit Union is matching for Giving Tuesday. (VPAG image)
Vernon art gallery gets a boost for Giving Tuesday

VantageOne Credit Union matching donations

Join Black Press Media and Do Some Good
Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

The Vernon swimming pool is closed Friday. (morning star file photo)
Swim, skate and play fees rise 5% in North Okanagan

Weekend hours also reduced as rec centre struggles with fewer people and fewer funds

The City of Salmon Arm erected a fence around the Ross Street Plaza on Nov. 24/2020, citing reasons centering on safety and security due to camping by people who don’t have homes. The closure is temporary but it’s not known when it will be reopened. (Martha Wickett - Salmon Arm Observer)
City of Salmon Arm erects fence around public plaza to prevent camping

Lieutenant says lack of public space affects people without homes but he understands city’s decision

An employee of the Adventure Hotel was taken to hospital on Nov. 20 after she confronted a customer of Empire Coffee about not wearing a mask. File photo.
Nelson hotel employee suffers heart attack after being assaulted in anti-mask incident

An accountant at the Adventure Hotel is in hospital in Kelowna

Interior Health and School District 83 are responding to a confirmed COVID-19 exposure at the Salmon Arm Secondary Sullivan campus. (File photo)
COVID-19 exposure confirmed at Salmon Arm Secondary Sullivan campus

School District 83 says member of school community self-isolating at home

Ashley Stone’s Village App is one of the semi-finalists for the Total Mom Pitch. (The Village App - Facebook)
Kelowna mom’s app semi-finalist in Canada’s Total Mom Pitch

Ashley Stone is developing an app called Village, a community-based messaging platform where people can ask for and offer help

Most Read