A truck goes through the intersection near the memorial for the 2018 crash where 16 people died and 13 injured when a truck collided with the Humboldt Broncos hockey team bus, at the crash site on Wednesday, January 30, 2019 in Tisdale, Sask. THE CANADIAN PRESS/Ryan Remiorz

Doctors snooped in Humboldt Broncos patient records

Saskatchewan’s privacy commissioner discovered doctors inappropriately accessed electronic health records

Saskatchewan’s privacy commissioner has found eight people inappropriately gained access to electronic health records of 10 Humboldt Broncos team members involved in a bus crash last April.

Sixteen people were killed and 13 were injured in the crash between the junior hockey team’s bus and a semi trailer at a rural Saskatchewan intersection.

“Due to the high-profile nature of the crash, eHealth Saskatchewan understood the risk of snooping,” said a report from information and privacy commissioner Ronald Kruzeniski.

The report said the health agency began monitoring the profiles of the patients — which include lab results, medication information and chronic diseases — three days after the crash.

“Between April 9, 2018, and May 15, 2018, eHealth detected eight users of the viewer, mostly physicians, accessed without apparent authority the profiles of 10 patients.”

READ MORE: Forgiveness can help healing process in cases like Humboldt tragedy

The report shows eHealth reported the breaches to the privacy commissioner on July 5.

Kruzeniski said he’s disappointed that the seven doctors and an office manager inappropriately looked at the records.

“This has been a major tragedy in our province and I’m disappointed that people got tempted,” he said in an interview with The Canadian Press on Monday. ”Now that it’s happened, it’s my job to work with others through education and legislative change (to) make the system work.”

His report, which has been posted online, detailed the privacy breaches.

In one case, an employee of a medical clinic examined the health information of three people involved in the collision.

The office manager admitted she consulted the records because “her family members had heard one of the individuals had died and she wanted to verify the information; she thought another individual was a patient … (and) she wanted to verify a detail that was reported by the media about one of the individuals.”

The report said the employee’s access to eHealth was suspended and she was given further training, but she has since resigned from her job.

Another case involved a doctor at a Humboldt clinic who viewed the records of two people, including one who was a patient prior to the crash.

“Dr. D wanted to know what injuries the individual sustained, if the individual received care or if it was an instant fatality,” said the report. “For the other individual, it explained Dr. D was concerned.”

READ MORE: Fate of truck driver in Humboldt bus crash will test sentencing system, say experts

Other cases included three doctors who provided emergency care at the Nipawin Hospital and who reviewed patient records of those they treated.

“They believed they were in the individuals’ ‘circle of care,’” said the report.

The privacy commissioner said the province’s Health Information Protection Act does not address circles of care so the doctors were no longer authorized to access the records.

Another case saw a medical resident view the information of three patients because she wanted to get closure on the cases, which is not an acceptable reason.

During the monitoring period, two other medical residents were found to have looked at the records of one of the people involved in the crash when the residents were reviewing the records of dozens of patients with a particular illness.

In his report, Kruzeniski has made a number of recommendations to eHealth — including that it conduct regular monthly audits for the next three years of the physicians who inappropriately gained accessed to information.

Kruzeniski also recommended that the organization comply with a need-to-know principle rather than a circle-of-care concept and that it develop a solution to force users of the system to regularly review their training.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Just Posted

EDITORIAL: Volunteers keep Keremeos community going

A community cannot function without volunteers

Penticton adventure park hosting Easter Fun Day and Egg Hunt

LocoLanding Adventure Park is hosting the ninth annual Easter Fun Day and Egg Hunt Monday.

Summerland reservoirs expected to fill, despite low snow levels

Snow measurements at two Summerland sites have been significantly lower than normal

VIDEO: Weekend weather for the Okanagan-Shuswap

A mix of rain, clouds and sun are expected for the Okanagan, Shuswap and Similkameen

Keremeos foreman ready to retire after 27 years

Jordy Bosscha public works and parks foreman for the village is ready to put his feet up

VIDEO: Alberta man creates world’s biggest caricature

Dean Foster is trying to break the world record for a radio show contest

Truck crashed and dumped near Predator Ridge

Police are looking for two men in connection with a stolen vehicle

Man seriously injured after driving wrong way down B.C. highway

Police say the driver hit a transport truck, then another car after merging from the off-ramp onto highway

Shuswap society finds pets often suffer in domestic abuse cases

SPCA, SAFE Society working together to provide shelter for pets of women fleeing abuse

Candidates ready for Summerland Blossom Pageant

Royalty pageant will be held at Centre Stage Theatre on May 3 and 4

Salt and Brick chef to compete in Canada’s Great Kitchen Party

Chef James Holmes will compete in the fall competition

Should B.C. lower speed limits on side roads to 30 km/h?

Vancouver city councillor wants to decrease speed limits along neighbourhood side roads

Give Canada geese at Okanagan beaches a break

LETTER: Tour busses, full of photographers, local goose guides and an annual goose festival

Lawsuit eyed over union-only raise for B.C. community care workers

‘Low-wage redress’ leaves 17,000 employees out, employers say

Most Read