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This is only a test: Penticton will test emergency text alert system Thursday

Test at 11 a.m. will be the first of the alert system that is intended for emergencies, evacuation
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Residents in Skaha Hills and neighbouring RV parks worried into the night to see if the Skaha Creek wildfire last August would come down the mountain. (Mike Biden photo)

If you’ve signed up for the City of Penticton’s new emergency text notification system, you’ll be getting a message on Thursday, July 14 at 11 a.m.

This will be the first test of the system, which is designed to ensure the public has quick access to emergency activations, alerts and orders.

“During an emergency, time is of the essence, and we want to deliver vital information as efficiently as possible,” said Mayor John Vassilaki. “By signing up for the text notification system, residents can ensure they get emergency information directly to their mobile phone. If you haven’t signed up yet, I’d encourage everyone to do so.”

The text alert was introduced with the intention it would only be used in emergencies where there is an imminent threat to life and safety and the potential to require extensive evacuations. In the case of the flooding, it was decided that the emergency alert wasn’t appropriate.

“In emergencies where extensive evacuations are not anticipated, it was determined that other methods of communications – news releases and social media – would be sufficient. With the lessons learned from the flash flooding and pending Thursday’s test, we will be reviewing these protocols for when to use the alert and anticipate expanding the definition,” said city communications manager Shane Mills.

Residents can subscribe to receive email notifications from the city on news, meetings, events and emergencies. Subscribers to the emergency text notification service will only receive texts during an active emergency when an evacuation alert or order has been issued in the city as a result of a flood, fire or other emergency or disaster. Residents can sign up by visiting penticton.ca/subscribe.

“This test will allow residents to see what they can expect if an emergency alert is issued and allow us to see if there are any bugs we need to fix in the system,” says JoAnne Kleb, the city’s communications and engagement manager.

“It also will increase awareness and highlight the importance of more residents signing up. This doesn’t replace traditional ways of getting the word out – news releases, social media and the city website – but it means you don’t have to search for it. During an emergency, that saved time can be priceless.”

With temperatures rising, the city is turning its attention to preparedness this week and along with the test of the alert system. A new podcast on tackling wildfires has also been released featuring fire chief Larry Watkinson and emergency program coordinator Brittany Seibert who will talk about technological innovations in fighting wildfires and what residents can do to be prepared.

READ MORE: Get notified instantly with Penticton’s new emergency text message service

To report a typo, email: editor@pentictonwesternnews.com.

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Monique Tamminga

About the Author: Monique Tamminga

Monique brings 20 years of award-winning journalism experience to the role of editor at the Penticton Western News. Of those years, 17 were spent working as a senior reporter and acting editor with the Langley Advance Times.
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